SHOPPING INFORMATION

1.Can I customize the wooden art pieces?

Yes, absolutely! At Hybrid Woodworks, we offer customizable options to ensure your wooden art piece aligns perfectly with your vision. Contact us for personalized details.

2.What type of wood do you use for your creations?

We take pride in using reclaimed and repurposed wood for our art pieces. This not only adds uniqueness but also contributes to sustainable practices and environmental conservation.

3.How long does it take to receive my order?

Since each wooden art piece is meticulously crafted with care, the processing time may vary. Typically, orders are shipped within 1-2 weeks. You will receive a confirmation email with tracking details once your order is on its way.

4.Do you ship internationally?

Yes, we ship worldwide! Wherever you are, we strive to deliver our captivating wooden art pieces to your doorstep. Additional shipping charges and customs fees may apply, depending on your location.

5.What is your return policy?

We want you to be completely satisfied with your purchase. If, for any reason, you are not, please contact us within 14 days of receiving your order. We will gladly assist you with returns or exchanges, subject to our return policy.

PAYMENT INFORMATION

1.What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms.

2.Is my payment information secure?

Absolutely. We prioritize the security of your payment information. Our website utilizes industry-standard encryption technology to ensure that your personal and financial data remains protected.

3.Do you offer installment payment options?

Currently, we do not offer installment payment options. However, we are continuously exploring new ways to enhance the shopping experience for our customers.

4.Are there any additional fees or taxes applied to my purchase?

The price displayed for each wooden art piece is inclusive of applicable taxes. However, please note that additional shipping fees and customs duties (if applicable) may be charged based on your location and local regulations.

5.Can I cancel or change my order after payment?

If you wish to cancel or make changes to your order, please contact us as soon as possible. While we will do our best to accommodate your request, please note that once an order has been processed and shipped, it may not be possible to make changes or cancel it.